Refund policy
LIMITED LIFETIME WARRANTY
Iron Armour Company
At Iron Armour Company, we build products with a focus on durability, reliability, and real-world performance.
Our Limited Lifetime Warranty reflects our confidence in the materials and craftsmanship behind every product.
Scope of Coverage
This warranty covers manufacturing defects in materials and workmanship under normal usage conditions during the product’s functional lifespan.
Covered defects include:
Stitching or seam failure under normal use
Faulty hardware (buckles, clips, fasteners)
Zipper malfunctions not caused by misuse
Material defects such as peeling, cracking, or structural failure
All claims are evaluated by Iron Armour Company based on internal inspection standards.
Exclusions
This warranty does not cover:
Damage from accidents, crashes, or impact
Misuse, improper installation, or neglect
Normal wear and tear (scratches, fading, abrasions)
Environmental damage (heat, chemicals, water exposure)
Unauthorized modifications or repairs
Cosmetic imperfections that do not affect performance
Definition of “Lifetime”
“Lifetime” refers to the functional lifespan of the product, not the lifetime of the customer.
This is determined based on:
Product type
Usage conditions
Environmental exposure
Material durability
Warranty Claim Process
To file a claim:
Contact us via email or WhatsApp
Provide proof of purchase
Share clear images/videos of the issue
Review time: 2–5 business days
We may request additional information or inspection if required.
Resolution
If approved, we may:
Repair the product (preferred option)
Replace it with the same or equivalent product
Offer store credit (partial or full)
Final resolution is determined by Iron Armour Company.
Shipping & Inspection
Products may need to be shipped for inspection
Customers must package items securely
Shipping costs:
Covered if defect is confirmed
Otherwise shared or customer-paid
Eligibility
Valid only for the original purchaser
Proof of purchase is mandatory
Non-transferable
Limitations
This warranty does not guarantee:
Unlimited lifespan
Suitability for all conditions
Performance may vary based on usage and environment.
Liability Disclaimer
To the fullest extent permitted by applicable law, Iron Armour Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use, misuse, or inability to use its products. This includes, but is not limited to, damage to vehicles, personal injury, loss of property, loss of time, or commercial losses.
This warranty is strictly limited to repair, replacement, or store credit as determined by the Company.
Misuse & Fraud
Claims may be denied in cases of:
Intentional damage
False or fraudulent claims
Abuse of the warranty system
Customers engaging in such behavior may be restricted from future claims.
Legal
This policy is governed by the laws of India.
Jurisdiction: Mysore, Karnataka, India
Final Note
By purchasing and using products from Iron Armour Company, you acknowledge that you have read, understood, and agreed to the terms of this Limited Lifetime Warranty Policy in full, including its limitations, exclusions, and conditions.
Return and Refund Policy – Iron Armour Company
Effective Date: 3 May 2026
At Iron Armour Company, we are committed to delivering products that reflect durability, quality, and reliability. While we strive to ensure that every product meets our standards and your expectations, we understand that certain situations may require returns, replacements, or refunds. This policy outlines the terms under which such requests may be considered, ensuring a process that is fair, transparent, and operationally sustainable.
Return Eligibility
Iron Armour Company accepts return requests only when they are initiated within seven (7) days from the date of delivery.
To qualify for a return:
The product must be unused
In its original condition
Free from installation, wear, or damage after delivery
Returned with original packaging, tags, accessories, and invoice
Any request not meeting these conditions may be declined at the sole discretion of Iron Armour Company.
Non-Returnable Items
The following are not eligible for return:
Used or installed products
Damaged items not due to manufacturing defects
Products without original packaging or missing components
Customized or made-to-order products
Clearance sale or final sale items
Damaged or Defective Products
If you receive a damaged or defective product, you must notify us within 48 hours of delivery.
Requirements:
Clear photo or video proof
Order details
After verification, we may offer:
Replacement
Repair
Refund
The final decision rests with Iron Armour Company.
Return Process
To initiate a return:
Contact us via email or WhatsApp
Provide order details and reason for return
Submit supporting proof if required
Once approved:
We may arrange reverse pickup, or
Request you to ship the product
All items must be securely packaged. We are not responsible for damage or loss during return shipping initiated by the customer.
Refund Policy
Refunds are processed only after:
Product is received
Inspection is completed
Approval is granted
Refund timelines:
Prepaid orders: 5–7 business days (original payment method)
COD orders: Bank transfer or UPI (customer must provide correct details)
Return Shipping Charges
If the issue is due to our error (defect/wrong item):
We cover return shipping
If due to customer reasons:
Shipping/handling may be deducted or borne by the customer
Exchange Policy
Exchanges are allowed in limited cases:
Verified defects
Compatibility issues
Subject to:
Product availability
Policy compliance
Cancellation Policy
Orders can be cancelled before dispatch only
Once shipped → cancellation not allowed
Approved cancellations may include processing fees
Inspection & Approval
All returned items are inspected.
Iron Armour Company reserves full rights to:
Approve or reject returns
Return the product back to the customer if rejected (shipping may apply)
Misuse & Fraud Prevention
We may deny requests in cases of:
Excessive returns
Intentional damage
Fraudulent claims
Such users may be restricted from future services.
Limitation of Liability
Iron Armour Company is not liable for:
Delays
Logistics issues
Indirect or consequential losses
Policy Updates
We reserve the right to update this policy at any time. Continued use of our services implies acceptance.
Contact Information
For any return or refund queries:
Email: support.ironarmourcompany@gmail.com
WhatsApp: +91 9019789183
Location: Mysore, Karnataka, India
Final Acknowledgment
By placing an order with Iron Armour Company, you confirm that you have read, understood, and agreed to this Return and Refund Policy in full.